Contact Us
We are happy to help with any question about an order, a product, sizing, shipping or returns. Please email us and our team will reply within 1–2 business days. For order-related enquiries, please include your order number.
Customer Support
Email: AdamCook700087@outlook.com
Support hours: Monday – Sunday, 09:00 – 18:00 (GMT+8)
Operating Entity
JIMI (HONG KONG) TECHNOLOGY
UNIT 18, 8/F, PETERINDUSTRIAL BUILDING LEUNG 103 WAI YIP STREET KWUN TONG KL
Before You Write To Us
- Order status and tracking: please allow 1–3 business days for dispatch confirmation.
- Returns and exchanges: see our Return Policy.
- Delivery times and costs: see our Shipping Policy.
- How we handle your data: see our Privacy Policy and Terms of Service.